At Draw My Wheel, we are committed to ensuring your satisfaction with our custom-made products. Please review our refund policy below:

Eligibility for Refunds:

We offer refunds in the following circumstances:

Product Damage on Delivery:

In the unfortunate event that your product arrives damaged, please contact us immediately at info@drawmywheel.com with clear pictures of the damaged item within 2 days of receiving the product.

Non-Delivery:

If your order has not been delivered within the expected timeframe, please notify us at info@drawmywheel.com within 2 days. We will promptly investigate and, if necessary, arrange for a replacement.
Wrong Product

Delivered:

If you receive a product different from what you ordered, kindly reach out to us at info@drawmywheel.com within 2 days of receiving the item. We will work to resolve the issue and ensure you receive the correct product.
Refund Process:

For damaged items or wrong product delivery, we may request you to return the item. Once we receive and inspect the returned product, we will initiate the refund process.

In cases of non-delivery, we will either arrange for a replacement or process a refund based on your preference.

Contact Information:

For refund requests or any concerns related to your order, please contact us at info@drawmywheel.com within 2 days of product delivery.

Please note that our commitment is to provide quality custom-made products, and we strive to address any issues promptly to ensure your satisfaction.

Thank you for choosing Draw My Wheel!